Cookie Banner 

Cookie Banner 

Cookie Banner text  

We use cookies and similar technologies (‘cookies’) to make our website work better for you.  

Cookies collect information about your device, visit, and actions you take on our website. This information may be used by us or third parties for purposes stated below.  

Some cookies are essential — they help the website function properly.  

We also use other cookies to understand how people use our website, remember your preferences, personalize the website, deliver personalized advertising and measure its effectiveness, which may include advertising on third-party websites and platforms. These optional cookies will only be used if you agree.   

You can opt out or change your choices anytime by clicking Cookie Settings at the bottom of the page.   

Want to know more? Take a look at our Cookie Policy.  

The options shown to the user on the banner should be:   

  • “Accept All”,  
  • “Cookie Settings” and  
  • “Reject Non-Essential Cookies”  

The website should have Cookie Settings option in the footer, corner of a screen that follows the screen as it is being scrolled or another place available on every page that are easily accessible and visible.  

Cookie Settings Centre 

A “cookie” is a small text file stored on your device that allows storing or retrieving information from it. Other than traditional cookies, the term “cookie” includes pixels, tags, identifiers, flash cookies and similar. Our website may use some of those technologies as well.   

We place cookies and use information from cookies for different purposes. Some cookies are necessary for the website to be secure and function properly, while others tell us how our website is being used, personalise your experience, and build profiles of our visitors so that they can view more relevant ads on our or other websites. You can find out more about the cookies we use below. You can use the toggle buttons to change cookie preferences, except for strictly necessary cookies, as they are enabled by default since they are necessary for the website to function and to provide you with the services you request.   

Please note that blocking some type of cookies may impact the performance of the website, your experience using it or the services we are able to provide. For more detailed information on the cookies we use, please refer to our Cookie Policy. For more information on how we process your personal data, please refer to our Privacy Policy.  

Manage consent preferences  

You can choose which cookies you consent to and save your preferences, or you could accept or reject all non-essential cookies at once.  

Strictly necessary cookies  

Strictly necessary cookies are used to provide you with the services you request and allow the website to function. They are always placed on your device by default and you can’t reject them or deactivate them through our website, as they are necessary for it to function. Without them, you wouldn’t be able to book an appointment, stay logged in, etc.  

Analytics and performance cookies  

We use analytics and performance cookies to gain insight into how visitors use our website. For example, they tell us which pages are most often visited, which links users click on the most, what time we have the most visitors, and similar. These cookies will be used if you consent to them.   

Some of these cookies are set by third parties. In such cases, please refer to the respective third parties’ privacy policies linked in the cookie list in our Cookie Policy for more information. Since our partners who provide us with services related to cookies may be based outside of the ADGM and UAE, personal data from these cookies may be shared and transferred to them.  

Functional cookies  

We use functional cookies to enhance the website’s performance and personalise it for you. For example, we use functional cookies to customize your interface. These cookies will be used if you consent to them.   

Marketing cookies  

Marketing cookies are used to carry out advertising. For example, we may use them to show you more relevant advertisements on our website or social media platforms or to measure the effectiveness of advertising campaigns. They may also be used by third parties for their own advertising purposes, for example to build profiles or show you personalized advertisements on social media platforms. These cookies will be used if you consent to them.  

Some of these cookies are set by third parties. In such cases, please refer to the respective third parties’ privacy policies linked in the cookie list in our Cookie Policy for more information. Since our partners who provide us with services related to cookies may be based outside of the ADGM and UAE, personal data from these cookies may be shared and transferred to them.  

Cookie Consent Flow 

The cookie banner appears when the user visits the website for the first time.  

Cookies are not set before the banner appears.  

Ideally, essential cookies should not be placed until the user has a chance to view the banner. Should there be a need to place cookies before displaying the banner, such requirement should be reviewed by the Ethics and Compliance Department.  

Cookies that are required to enable a certain functionality that the user requests, i.e., to remember form details while navigating pages, should be placed only when such functionality is used.   

The “Accept All” button triggers the placement of all non-essential cookies. The website remembers the user’s choice, and the banner is not shown again until the retention period for consent (cookie) expires.  

If the user clicks the “Reject Non-Essential Cookies” button, none of the non-essential cookies are placed and the website remembers the user’s choice, therefore the banner is not shown again until the retention period for consent (cookie) expires.  

When first asked for consent through the cookie banner, if the user clicks on the “Cookie Settings” button on the banner, a pop-up appears containing the preferences menu. The user expresses their consent by selecting the toggles next to each cookie category. The toggles are unselected until the user clicks on them. Then the user clicks on the “Save Preferences and Continue” which triggers the placement of selected categories of cookies. The user can click “Accept All” in the preferences menu, which triggers the placement of all non-essential cookies. If they click “Reject Non-Essential Cookies” in the preferences menu, none of the non-essential cookies are placed and the website remembers the user’s choice, therefore the banner is not shown again.   

On every other occasion, if the user selects only certain categories of cookies in the preferences menu, after they click on “Save Preferences and Continue” only those categories they selected are placed and used. Other non-selected categories are not placed on that user’s device. The toggles on should reflect users’ choice given when interacted with the banner or preferences centre on the previous occasion.  

The user can change their preferences at any time via the “Cookie Settings” option in the footer of the webpage.   

When the user clicks on the “Cookie Settings” button a pop-up appears containing the preferences menu.   

The user expresses their consent by selecting and unselecting the toggles next to each cookie category. The toggles for cookies the user has already accepted are selected while the toggles for cookies that the user has not yet accepted are unselected until the user clicks on them.   

Then the user clicks on the “Save Preferences and Continue” which triggers the placement of selected categories of cookies and the website stops using the cookies which have previously been selected but are now unselected.   

The user can click “Accept All” on the preferences menu, which triggers the placement of all non-essential cookies that have not been previously placed. If they click “Reject Non-Essential Cookies” the non-essential cookies that have already been placed are not used anymore, none of the other non-essential cookies are placed and the website remembers the user’s choice.  

If the user clears the cookies in the browser settings, the cookie banner appears again upon their next visit.  

If new cookies within an already existing category of cookies are implemented on the website, the cookie banner must appear again and those cookies must be included in the cookie policy.   

If a category of cookies is implemented on the website, the cookie banner must appear again and that category must be mentioned in the cookie banner, the cookie settings centre and cookie policy. The cookies must be listed out in the cookie policy.  

There must be a link in the cookie banner leading to the cookie policy.  

The banner should reappear periodically – where the users do not clear their cache nor remove cookies otherwise, NMC does not add any new cookies or categories, the banner should be displayed to the visitors from time to time. Ideally this should occur every 6-2 months.  

Ensure that the consent is recorded, e.g., a record of consent contains timestamp, consent preferences per category, who gave consent, status etc. and retrievable.