Cookie Policy
Cookie Policy
We use cookies on our website to enable our website to function properly and securely, provide you with the service requested, understand how you use our website, provide you with the best possible experience, and support our and third parties’ marketing activities. This policy will explain how our cookies work, what we use them for, what type of data they collect and how you can manage your cookie settings. You can find detailed information about cookies in the respective tables below. Where appropriate, the tables will contain information about third parties that are used to place cookies and/or access information from them for their own purposes. For more information about how your personal data is processed, including the identity of the controllers, your rights, information about transfers and safeguards, how to contact us and other information required under data protection laws and regulations, please refer to our Privacy Policy.
What is a cookie?
Cookies are small text files that are downloaded to your browser folder or the hard disk on your device when you visit a website. Similar technologies such as pixels, web beacons, java scripts, universal IDs and others (referred to as “cookies”) allow storing information on your devices or accessing the information stored. In most cases, the data cookies collect is pseudonymised or anonymised. Cookies may contain personal and other data such as your username, client ID, Clarity user ID, session ID, Vimeo user ID, OneSignal Player ID, browser ID, Snapchat user ID, DoubleClick ID and other unique identifiers, technical data on your session, language code, hashed authentication details, what pages you visit, how long you stay on them, referral info, data on whether you are a returning visitor, events like clicks or form submissions, mouse movements, scroll behaviour, general technical information on your browser and your device, video player preferences, interface layout preferences, timestamps, data on notification preferences and interactions, location, data on your interaction with videos and ads, hashed email and phone number, data on ad conversions, information about your planned visits and enquiries, which may include the medical specialty or the department you are interested in, etc.
We may use both first-party and third-party cookies. First-party cookies originate from the website you are currently visiting, i.e., the domain you are visiting. Third-party cookies are placed on our website by third-party providers from a domain distinct from the one you are currently visiting, allowing those providers to access and read the data collected through these cookies.
Persistent cookies are those that stay in your device for a specific period of time, while session cookies stay only during one browsing session.
How to manage your cookie settings?
When you visit our website for the first time, a pop-up appears informing you of cookies and asking for your consent for non-necessary cookies. You are able to choose which cookie categories shall be used. You can manage your cookie settings by using the Cookie Settings on our website, or through your browser.
Cookie Settings
When you click on “Cookie Settings” you’ll be able to change your current preference, i.e., accept or reject all or certain categories of cookies. You can change your choice later by clicking on the Cookie Settings button in the website footer and modifying your preferences by using Cookie Settings centre functionalities. Please note that changing your preferences will apply from that point forward and will not affect cookies set prior to the change.
Browser settings
You can block and delete cookies at any time in your browser settings. You should keep in mind that if you block cookies through your browser, our website may not be able to work properly and some of its functions may not be available to you.
You can find information on how to manage cookies in some of browsers on the following links:
Categories of cookies
- Maintain the session continuity
- Identify, authenticate and remember you as a logged-in user
- Prevent account hijacking and keep our website secure otherwise
- Check whether your browser supports cookies
- Remember your language preferences
| Cookie name | Purpose | Type and host | Duration | Description |
| wordpress_logged_in_ | Ensuring session continuity | First-party (cosmesurge.com) | Session | This cookie allows identifying a logged-in user and ensures session continuity. |
| wordpress_sec_ | Authentication and preventing account hijacking | First-party (cosmesurge.com) | Session | This cookie is used for security purposes. It allows authenticating the logged-in user and ensures account security. |
| wordpress_test_cookie | Checking if the browser supports cookies | First-party (cosmesurge.com) | Session | This cookie is used to check whether your browser supports cookies. |
| wp_lang | Storing the user’s language preference | First-party (cosmesurge.com) | Session | This cookie stores your language preference. |
Analytics and performance cookies
- Gain statistical insight on how visitors use our website through the pages they visit, links they click, the time when they are most active, and similar
- Consolidate returning user’s activity through multiple sessions and group individual visits into sessions
- Manage the website’s performance and reduce traffic load
- Track data regarding push notifications, such as whether you agreed to receive them and how you interact with them
- Gather data on how you interact with videos and optimise video performance
| Cookie name | Purpose | Type and host | Duration | Description |
| _ga | Tracking and analysing how the website is used | Third-party (Google Analytics) | 2 years | This cookie contains a unique random identifier that allows Google to recognise returning users and consolidate their activity across sessions. This allows us to gain insight into how you use the website by tracking your interactions with the site over time. This allows us to gain insight into how you use the website by tracking your interactions with the site over time. |
| _gid | Short-term tracking and analysing website usage | Third-party (Google Analytics) | 24 hours | This cookie is used for short-term tracking of how you use our website, which allows us to optimise it for you. |
| _gat | Reducing traffic load on the website | Third-party (Google Analytics) | 1 minute | This cookie is used to throttle request rates, which means it manages how the website responds to user requests to ensure optimal performance. |
| _clck | Long-term session analytics | Third-party (Microsoft Clarity) | 1 year | This cookie is used to persist the Microsoft Clarity user ID and preferences across sessions. Microsoft acts as an independent controller and may use personal data for its own purposes. Please refer to Microsoft’s Terms and conditions available here https://clarity.microsoft.com/terms and Microsoft Privacy Statement available here https://www.microsoft.com/en-gb/privacy/privacystatement to under better how Microsoft processes personal data for its own purposes. |
| _clsk | Grouping visits into sessions | Third-party (Microsoft Clarity) | 1 day | This cookie connects multiple user page views into a single Microsoft Clarity session recording. Microsoft acts as an independent controller and may use personal data for its own purposes. Please refer to Microsoft’s Terms and conditions available here https://clarity.microsoft.com/terms and Microsoft Privacy Statement available here https://www.microsoft.com/en-gb/privacy/privacystatement to under better how Microsoft processes personal data for its own purposes. |
| vuid | Collecting analytics on video interaction to improve video performance | Third-party (Vimeo) | 2 years | This cookie gathers analytics on interaction with videos via a Vimeo user ID in order to improve the performance of videos. Vimeo may use personal data for its own purposes. Please visit their privacy policy to find out more about how they process personal data: https://vimeo.com/legal/privacy/policy |
| onesignal_id | Tracking data regarding push notifications | Third-party (OneSignal) | 2 years | This cookie is used to determine whether you have subscribed to receiving notifications and how you interact with them. |
Functional cookies
| Cookie name | Purpose | Type and host | Duration | Description |
| wp-settings-7 | Customizing the user’s interface | First-party (cosmesurge.com) | Around 1 year | This cookie is used to customise the interface layout for a specific user. |
| wp-settings-time-7 | Determining when to refresh settings | First-party (cosmesurge.com) | Around 1 year | This cookie supports the use of the wp-settings-7 cookie. It is used to determine when to refresh settings for a specific user. |
| wp-settings-time-18 | Determining when to refresh settings | First-party (cosmesurge.com) | Around 1 year | This cookie supports the use of the wp-settings-7 cookie. It is used to determine when to refresh settings for a specific user. |
Marketing cookies
We use marketing cookies to carry out our advertising and show you more relevant ads. Without them you may still see ads, but they may not be relevant to you. Third parties may also use cookie information for their own marketing activities. Some of these cookies are set by third parties and certain third parties may use personal data for their own purposes. Please refer to the respective third parties’ privacy policies and other documents linked in the table below for more information. Additionally, personal data from cookies may be shared and transferred to our partners outside of the UAE which provide the cookies for our use and the services related to them.
We may use marketing cookies to:
Analyse your activity to show you relevant ads
Prevent showing you the same ads repeatedly
Help our advertising and social media partners carry out advertising and build behavioural profiles of individuals via their third-party cookies
Connect conversions to advertising campaigns and measure the effectiveness of campaigns
Track users across sessions and devices to ensure consistent ad delivery and personalization
The legal basis we rely on to process personal data contained in marketing cookies is your consent under the Abu Dhabi Healthcare Information and Cyber Security Standard (ADHICS Standard v2), the Federal Decree by Law No. (45) of 2021 Concerning the Protection of Personal Data, the Federal Law No. (2) of 2019 Concerning the Use of the Information and Communications Technology in Health Fields, and DHA policy for Health Information Sharing. That means we will use marketing cookies only if you agree to them being used.
If you don’t want us to use these cookies for marketing purposes, you have the right to object to such use of cookies. Please see the Cookie Settings section in this Policy to understand how to exercise that right.
You can find out more information about the marketing cookies used on our website in the following list:
| Cookie name | Purpose | Type and host | Duration | Description |
| _fbp | Ad delivery and retargeting | Third-party (Facebook) | 3 months | This pixel is used for ad delivery and retargeting by identifying browsers, collecting information about your visit to build a profile about you, and measuring ad effectiveness. Facebook (Meta) may use personal data for its own purposes. Please refer to Meta’s Terms: https://www.facebook.com/legal/terms/businesstools and Privacy Policy for more information: https://www.facebook.com/privacy/policy/?entry_point=facebook_page_footer |
| fr | Tracking ad impressions and interactions | Third-party (Facebook) | 3 months | This cookie is used to track ad impressions and how you interact with ads. Facebook (Meta) may use personal data for its own purposes. Please refer to Meta’s Terms: https://www.facebook.com/legal/terms/businesstools and Privacy Policy for more information: https://www.facebook.com/privacy/policy/?entry_point=facebook_page_footer |
| _scid | Tracking returning Snapchat users to deliver targeted ads | Third-party (Snapchat) | 13 months | This cookie allows identifying returning users across sessions via a Snapchat user ID to enable consistent Snapchat ad targeting and performance based on your activities on our website, as well as measurement by using unique identifiers. Snapchat may use personal data for their own purposes. Please visit their privacy notice to understand how they use personal data: https://values.snap.com/privacy/ads-privacy |
| _gads | Preventing duplicate ad delivery | Third-party (Google Ads) | 13 months | This cookie collects information on ad interactions such as clicks, your actions on our website and your device to prevent duplicated delivery of advertisements. Google acts as an independent controller and may use personal data for its own purposes. Please refer to Google’s Privacy Policy for more information: https://policies.google.com/privacy |
| IDE | Measuring ad effectiveness and conversions | Third-party (Google / DoubleClick) | 13 months | This cookie is used to measure ad effectiveness and conversions and stores your actions on our website such as clicks, which ads are viewed and similar. Google acts as an independent controller and may use personal data for its own purposes. Please refer to Google’s Privacy Policy for more information: https://policies.google.com/privacy |